Careers

Careers

Join our Team!

We are looking for AWESOME PEOPLE!  Are you AWESOME?  Check out our opportunities to join our family below.

Current vacancies

Motorcycle Sales

Motorcycle Sales Associate

Do you have a positive attitude, are you eager to learn, and do you have the drive for success?! If you answered yes, then we want to talk to YOU! Signature Harley-Davidson, is seeking a Motorcycle Sales Associate.

We are in the business of selling fun and you can tell by stepping foot on our Sales floor. Our revolutionary sales process is all about creating a better motorcycle buying experience with employees who love what they do and who will contribute to the momentum of a fast and fun environment.

Major Responsibilities

  • Come to work every day Ready to MAKE IT HAPPEN!
  • Majority of the time greeting, talking to customers, developing relationships and selling product utilizing our feature/benefit selling methodology.
  • Understand motorcycles by studying characteristics, capabilities, and features; comparing competitive models and other available options.
  • Develop relationships and future buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at outside activities; responding to inquiries; recommending sales campaigns and promotions.
  • Close sales by overcoming objections; asking for sales; negotiating price. Attain new and used unit sales quotas as agreed upon with the sales manager.
  • Cultivate prospects by working the showroom floor, customer follow-up, participating in outside events.
  • Daily prospecting by making phone calls, sending emails, completing logs to build a pipeline.
  • Participate and network during HOG meetings, Bike nights, and other dealership sponsored events.
  • Other duties as assigned.

Qualifications

  • High energy, competitive and sales driven personality. No motorcycle sales experience is required we will train the Right Candidate.
  • Ability to start a conversation with anyone. Ability to spend time making outbound calls.
  • Ability and desire to provide exceptional customer experience with every customer every time.
  • Must be a Motorcycle Rider and must be passionate about Harley-Davidson brand.
  • Must hold a motorcycle endorsement or must be willing to get within 60 days of employment.

We inspire and fulfill dreams through Harley-Davidson motorcycling experiences and YOU CAN BE A PART OF IT!

Signature Harley-Davidson offers a full benefits package including competitive base pay and performance driven commission, 401k retirement plan available, medical and dental insurance available, paid time off, and employee retail discount. Signature Harley-Davidson is an Equal Opportunity Employer.

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Service Technician

Summary Description


Repair, customize, maintain, or overhaul both customer and dealer owned motor vehicles as close to the allotted time schedule as possible with excellent quality.


Key Result Areas


  • Service Department Operations
  • Customer Service


Major Duties and Responsibilities


1)

Service Department Operations


  • Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
  • Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this “efficiency” skill.
  • Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
  • Accept work assignments from Service Writer/Manager.
  • Request parts for the job as early as possible when needs become known. 
  • Perform service, repair and customization work in accordance to factory specifications.
  • Assist Service Writer, when requested, with writing up work orders, communication with customers, test riding, or any other issue which will help ensure customer satisfaction.
  • Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay. 
  • After job is finished ensure proper completion and filing of paperwork. 
  • Keep work areas as clean as possible and assist others with maintaining shop cleanliness. 
  • Maintain technical (PHD and other) qualification by completing any necessary training programs assigned to you by the Service Manager. 

2)

Customer Service


  • Minimize come-backs and deal with them promptly and satisfactorily when they do occur. 
  • Keep customers’ vehicle cleaner that when it was dropped of. 

3)

Other Duties


  • As assigned.



Supervisory Responsibilities


  • No Supervisory Responsibilities



Commitments


  • Treat all employees and customers fairly, courteously, and with dignity.
  • Model superior customer service behavior for all interactions with customers and employees.
  • Be prompt and available for flexible scheduling.
  • Maintain up to date technical qualification (PHD and others) by completing all training programs assigned by the Service Manager.
  • Focus on quality.


Qualifications & Job Requirements


  • Completion of a factory authorized training program such as MMI Service School or equivalent work experience
  • Current Motorcycle license.
  • Service Technicians need both basic and special tools to properly diagnose and service our products. All Service Technicians are required to own a set of tools within __14_ days of hire. See list of required tools on page three. 


Physical Demands


  • The noise level in the work environment is usually loud.
  • Requires the use of both hands.
  • Frequently required to bend, stoop, crouch, reach, handle tools, and lift __80__lb. of material.
  • Frequently requires the ability to balance and push a ___900_lb. motorcycle. 


Working Conditions 


  • Frequently works near moving mechanical parts.
  • Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
  • Occasionally, exposed to exhaust fumes or other airborne particles.  

















GENERAL TOOLS


3/8” Drive Socket Sets


Combination Wrenches


ELECTRICAL


3/8” to 3/4” 6 & 12 point

1/8” to 1 1/2”

Digital multi meter

Screwdriver Sets

    (shallow & deep)

19mm & 12 mm

10 amp scale

Flat #1, 2, 3, 4

3/8” to 9/16” 6 & 12 point


300 ma scale

Phillips #1, 2, 3, 4

    (wobble socket)

Line Wrenches


Posi-Drive #1, 2, 3, 4


1/4”, 5/16”, 3/8”, 7/8”

Test Light

Angle Driver (for carb adjust)

Spark Plug Sockets




18mm & 13/16

Crescent Wrenches

Jumper Leads

Pliers Sets


4”, 6”, 8”, 10”, & 12”

3 ea (14 Gauge W/30

Common

3/8” Drive Allen Sockets


amp clips 24” long)

Vice Grip

Straight & Ball Sockets

Allen Wrenches


Needle Nose

    (short & long)

1/16” to 7/16”

Timing Light

Sidecut

3/16” to 3/8” Long 6mm



Channel Lock


Ball Peen Hammers

ENGINE

Hose Clamp Crimpers

Crows Foot Set

2,4,8,12,16, & 28 oz.

Piston Ring Compressor

Snap ring

3/8” to 1 1/8”



Small to Large


Brass Hammer

Dial Calipers

   (Straight 45 & 98 degree)

Torx driver bit set




Up to & including # 40 & 45

Dead Blow Hammer Set

Micrometer Set

1/4” Ratchet Set





Torque Adapter Set

Plastic Tip Hammer Set

Small Hole Gauges

1/4” Extension Sets

3/8 to 3/4



2” to 6” Straight


Punch & Chisel Set

Telescoping Gauges

1” to 8” Wobble

1/2” Ratchet Set





Complete Set of Metal Files

Steel Rule

1/4” T-handle

1/2” Extension Sets

File Handles



2” to 12” Straight

Thread Files

6” Machinists Square

1/4” Air Ratchet

1” to 12” Wobble

Jewelers Files





CHASSIS

1/4” Drive Socket Sets

1/2” T-handle

Feeler Gauge 

Wheel Bearing packer

1/4” to 1 1/2” 6 & 12 point


Flat & Wire Type


    (shallow & deep)

1/2” Drive Socket Sets


Spoke Wrench

1/4” to 1 1/2” 6 & 12 point

3/8” to 1 1/2” 6 point shallow

MISC TOOLS


    (wobble socket)


Safety Glasses

Valve Core Tool


Hand Impact Driver & Bits



3/8” Ratchet Set


Drill Bits - All to 1/2”

6” dial vernier


Air Impact Wrenches

Number, letter, fractional


3/8” Extension Sets

3/8”  & 1/2


Plumb bob

2” to 12” Straight


Hacksaw With blades


1” to 12” Wobble

Torque Wrenches


Six 24” Bungi cords


3/8” to 288” lb.

3/8” or 1/2” Drill


3/8” T-Handle

3/8” to 75” lb.


Belt tension gauge


1/2” to 288” lb.

Pop Rivet Gun

     (HD35381)

3/8” Air Ratchet






Flashlight




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